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1. Information We Collect

We may collect the following personal information from customers and prospects:

Full name
Phone number
Email address
Service address
Billing address (if different from service address)
Payment-related contact details (not full card numbers)
Communication preferences

2. How We Use Your Information

We use collected information to:

Provide lawn care and landscaping services
Create and send estimates, invoices, and receipts
Schedule services and send appointment reminders
Communicate service updates and customer support messages
Send occasional service-related or promotional communications
Keep record of service history with A.C.E. Lawn Services

3. Text Messaging (SMS) Communications

By providing your phone number, you consent to receive text messages from A.C.E. Lawn Services. Messages may include appointment reminders, service notifications, billing updates, and promotional messages. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

4. Billing and Payment Processing

We use third-party payment processors such as Jobber Payments and service management software to process payments and send invoices. These providers may use customer contact information, including name, phone number, email address, and billing address, solely for invoicing, payment processing, and account-related communications.

5. Data Sharing

We do not sell or rent personal information. Customer data may only be shared with trusted third-party providers when necessary to:

Process payments
Send invoices or receipts
Manage scheduling and communications

6. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

7. Customer Rights

Customers may:

Request access to their personal information
Request corrections or updates
Request removal of their data where applicable
Opt out of communications at any time

Requests can be made by contacting us using the information listed below.

8. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted and effective upon publication.

Business Name: A.C.E. Lawn Services

Business Phone Number: (423) 360-4606

Business Email Address: acelawnservices06&gmail.com

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